Join PSI in Denver and Colorado Springs for a 3-day course in Business and Consumer Mediation
COURSE OBJECTIVES
Participant will…
- Define Business Consumer Mediation
- Learn common business/consumer relational expectations
- Be familiar with the different alternatives to dispute resolution
- Compare and contrast: Arbitration, Conciliation and Mediation
- Explain mediation benefits, the mediation process and the mediator role
- Participate in interactive role plays and scenarios relevant to business consumer situations.
Prerequisite: 40-hour Basic Mediation course from PSI or any other training organization. A waiver of prerequisite is available for qualifying candidates. Please see the “Waiver of Prerequisite Request” form in the PSI Course Catalog (linked below) or contact PSI at 719-266-8181 for additional details.
24 classroom hours / 3 days
Please see the event calendar for upcoming dates.
Please see the PSI course catalog for full course and program details, including entrance requirements, enrollment agreement, tuition & course fees, maximum class size, and more. For course registration & tuition payment details, please visit our Registration & Payment page.
As always, if you have any questions, we invite you to contact us.