Join PSI in Denver or Colorado Springs for a 3-day course in Workplace Mediation.
COURSE OBJECTIVES
Participant will learn about…
- The work place setting and how it affects disputes
- Contributing factors that create emotional intensity
- Costs of conflict
- Internal organizational structures that impact workplace disputes
- Dispute resolution roles
- Case management of workplace conflicts
- How workplace mediation differs from other mediation specialties
- External agencies that affect workplace disputes
- State and Federal employment statutes and regulatory agencies.
- Assessment and strategic planning to manage a complex workplace case involving several persons
- Techniques that foster collaboration, empowerment and an interest-based process through participation in interactive role plays and workplace scenarios.
Prerequisite: 40-hour Basic Mediation course from PSI or any other training organization. A waiver of prerequisite is available for qualifying candidates. Please see the “Waiver of Prerequisite Request” form in the PSI Course Catalog (linked below) or contact PSI at 719-266-8181 for additional details.
24 classroom hours / 3 days
Please see the event calendar for upcoming dates.
Please see the PSI course catalog for full course and program details, including entrance requirements, enrollment agreement, tuition & course fees, maximum class size, and more. For course registration & tuition payment details, please visit our Registration & Payment page.
As always, if you have any questions, we invite you to contact us.