by Phoenix Strategies | Feb 13, 2014 | Uncategorized
Research supports that the vast majority of people in conflict (including disgruntled customers) care more about the resolution process than the actual resolution. We all want to be treated with respect and feel heard. Sometimes, the best way to save your business...
by Phoenix Strategies | Jan 20, 2014 | Uncategorized
There I was, sweating away in a weight-lifting class when I noticed that the woman next to me kept examining herself in the mirror like she was enamored by her body. Without missing a beat or should I say rep, my first thought was, “Wow, is she ever vain! Some...
by Phoenix Strategies | Jan 6, 2014 | Uncategorized
Resolve Conflict by Digging Deeper for Interests I was having a conversation with “Jackie” about her ex-husband, “Sam”. Jackie was upset because Sam kept “dragging his feet” on signing over permission for Jackie to take their two children out of state on vacation. ...
by Phoenix Strategies | Dec 5, 2013 | Uncategorized
v “How will I ever make it on my salary?” “Will she (he) take all my life’s earnings?” Financial issues can often feel overwhelming to divorcing couples. There are so many unknowns and fears. Divorce mediation can help couples tackle the many questions...
by Phoenix Strategies | Aug 29, 2013 | Divorce Mediation, Mediation
“I never thought I would ever be divorced. I made a commitment – until death do us part.” Most people do not go into marriage expecting to divorce one day. Yet, divorce is all too common. Sadly, men and women are left trying to pick up the broken...